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“Back in april i caught a simple virus that everyone told me would only lag out my computer, it saved itself in every part of savable memory, and was completely unremovable and made my computer nothing more than useless in safemode, after asking several “technicians” what i should do and getting the same reply “just format” josh had contacted me and spent several hours, fixing, and scanning, my computer, he even took a copy of the virus and sent it into one of the AV websites just to make it put into the AV db, im very glad that i found this tech, very knowledgeable in what he does, and refuses to stop until the problem is solved, thank you very much Nick”